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| Pricing and Billing |
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| Do I have to pay sales tax? |
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All USA orders are tax-exempt.
All applicable taxes will be charged when ordering from Chive.com, for Canada, outside of Ontario, GST (5%) will be charged, in Ontario you will be charged a total of 13% HST. As of July 1, 2010, 13% HST will be applicable on all orders shipped in Canada. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
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Your credit card will be charged when you check out your order. |
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