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Please read the FAQ documents prior to contacting support as your question may have already been answered.
Telephone and/or email support is available on a per-incident basis and costs £ 99 (GBP) per incident.
After purchasing per-incident support, customers are given a voucher number they must use when contacting our support staff along with current support contact details.
A support incident is a single support issue that cannot be broken down into separate issues. If a problem contains multiple issues, each will be charged as a separate support incident. Resolution of a single incident may not occur immediately, and may require multiple phone calls or email messages. |
